hbaji Terms & Conditions
Please read these Terms carefully before registering or using any service on hbaji. By accessing the platform you agree to be bound by everything set out below.
Key Points
What You Need to Know at a Glance
A quick summary of the most important rules governing your use of hbaji. Full detail appears in the numbered sections below.
21+ Only
You must be at least 21 years old to register and play. Age verification is required before withdrawals are processed.
Bangladesh Focus
Services are directed at players in Bangladesh. Accessing from a jurisdiction where online gambling is prohibited is not permitted.
One Account
Each player may hold only one account. Duplicate accounts are strictly prohibited and will be closed, with balances forfeited.
KYC Required
Identity verification (KYC) must be completed before withdrawals. hbaji may request documents at any time.
Bonus Rules Apply
All bonuses carry wagering requirements that must be met before withdrawal. Free spins are subject to individual offer terms.
Zero Tolerance
Fraud, collusion, or bonus abuse results in immediate account closure and forfeiture of all funds held.
Acceptance of Terms
These Terms & Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and hbaji ("hbaji", "the Platform", "we", "us"). By creating an account, making a deposit, or otherwise accessing any part of the hbaji platform, you confirm that you have read, understood, and agree to be bound by these Terms in full.
If you do not agree with any part of these Terms, you must stop using hbaji immediately. hbaji reserves the right to update or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes acceptance of those changes.
Eligibility Requirements
To register and use hbaji you must satisfy all of the following criteria at registration and at all times while your account remains active:
- You are at least 21 years of age. hbaji enforces a strict minimum age of 21 across all product categories including sports betting, live casino, slots, and crash games.
- You are accessing hbaji from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether your use of hbaji is lawful in your location.
- You are acting as an individual on your own behalf and not as an agent, representative, or nominee of any third party or commercial entity.
- You are not a current or former employee, contractor, officer, or agent of hbaji, nor an immediate family member of any such person.
- You have not previously held an account on hbaji that was closed, suspended, or terminated by hbaji for a breach of these Terms or for any other reason.
hbaji may verify eligibility at any time. Where eligibility cannot be confirmed, the account will be closed and any bonus funds may be forfeited. Pending withdrawals may be held during investigation.
Account Registration and Security
Each player is permitted to hold one registered account only. Multiple account registrations by the same individual are strictly prohibited and result in immediate closure of all associated accounts. You agree to provide accurate, complete, and current information when registering. hbaji may request documents to verify the information you provide at any time.
- You are solely responsible for keeping your username and password confidential. hbaji accepts no liability for losses arising from unauthorised access to your account resulting from your failure to secure your login credentials.
- You must notify hbaji at [email protected] immediately if you suspect your account has been accessed without authorisation or if your login details have been compromised in any way.
- Account sharing is prohibited. Your account is for your personal use only and must not be transferred to, used by, or made available to any other person under any circumstances.
- hbaji reserves the right to close accounts that have been inactive for an extended period. You will be notified via your registered email address before any dormancy action is taken.
KYC Verification
Before processing any withdrawal, hbaji requires identity and age verification (KYC). You may be asked to submit a government-issued photo ID, proof of address, and proof of the payment method used for deposits. Withdrawals are only processed after KYC is satisfactorily completed. Accounts that fail to complete KYC within the required timeframe may have withdrawals suspended pending verification.
Deposits and Withdrawals
hbaji supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (BDT). The following conditions apply to all financial activity on the platform:
- The minimum deposit is ৳200. Minimum withdrawal amounts vary by payment method and are displayed at the point of request.
- Withdrawals will only be processed to the same payment method used for the corresponding deposit, where technically possible. hbaji does not process withdrawals to third-party accounts or payment methods not registered to the account holder.
- hbaji does not apply platform-side fees on deposits or withdrawals made via supported mobile wallet providers. Any fees imposed by third-party payment processors are outside hbaji's control and are not reimbursed.
- Withdrawal processing times vary depending on the payment method selected and the volume of requests at the time of submission. hbaji aims to process all requests promptly.
- hbaji reserves the right to delay or decline a withdrawal where there are reasonable grounds to suspect fraud, money laundering, or a breach of these Terms. Additional documentation may be requested before funds are released.
All confirmed transactions are final. If you believe an error has occurred in connection with a transaction, contact hbaji at [email protected] within 30 days of the transaction date. hbaji will investigate and, where an error is confirmed, will take reasonable steps to correct it.
Bonuses and Promotions
hbaji offers a range of bonuses and promotions to eligible players. All bonuses are subject to the specific terms published alongside each offer, including wagering requirements that must be fulfilled before any bonus-derived winnings may be withdrawn. The following general conditions apply to all bonuses on hbaji:
- Bonuses are available to eligible registered players only. Players who have not completed KYC are not eligible to withdraw winnings derived from bonus funds.
- Welcome bonuses are available to new players on their first qualifying deposit. Each player may claim a welcome bonus once only. Opening duplicate accounts to claim the welcome bonus again is a breach of these Terms.
- Wagering requirements must be completed within the period stated in the bonus terms. Bonuses that expire before requirements are met will be removed from the account along with any associated winnings.
- hbaji reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Where a bonus is modified after being claimed, the player will be notified and given a reasonable opportunity to complete existing wagering under the original terms.
- Free spins awarded through a promotion are subject to individual wagering requirements and game restrictions. They may only be used on the specific game or games designated in the relevant promotion terms.
hbaji monitors all bonus activity for signs of abuse, including placing opposing bets across multiple accounts to clear wagering requirements with minimal risk, systematic exploitation of free spin offers, and any coordinated bonus abuse involving multiple players. Where abuse is confirmed, hbaji reserves the right to void all associated bonuses and winnings and to close the relevant accounts.
Game Rules and Fair Play
All games on hbaji are operated by accredited third-party providers. Each game is governed by its own rules and RTP parameters as set by the provider. hbaji does not alter game outcomes. Players are responsible for understanding the rules of any game before placing a wager. The following conditions apply to all gameplay:
- In the event of a discrepancy between the result shown on your device and the result recorded on hbaji's servers, the server-side result shall prevail. Technical malfunctions void all pays and plays for the affected round.
- Sports betting markets are subject to individual event rules. hbaji reserves the right to void bets where an event is cancelled, postponed, or where the integrity of the event is called into question by the relevant sporting authority.
- Live casino games are subject to the rules of the relevant studio operator. Where a live game round is interrupted due to connectivity issues on the player's side, hbaji accepts no liability for the interruption. Players are advised to maintain a stable internet connection during live sessions.
- hbaji reserves the right to declare a bet void where there is evidence of a system error, data feed error, or where odds or game parameters were published in error. In such cases, the original stake will be returned to the player's account.
Prohibited Conduct
The following conduct is strictly prohibited on hbaji. Engaging in any of these activities will result in immediate account suspension or permanent closure, forfeiture of any balance held, and may result in a report to the relevant authorities:
- Using automated software, bots, scripts, or any non-human means to interact with hbaji, including auto-clicking, auto-betting, or scraping game data.
- Using hbaji to launder money or to transact funds obtained through illegal means. hbaji takes its anti-money laundering obligations seriously and cooperates fully with law enforcement where required.
- Colluding with other players to manipulate the outcome of any game or sporting event, including match-fixing, chip dumping, or coordinating bets across multiple accounts to guarantee a positive outcome.
- Exploiting software vulnerabilities, glitches, or errors in any game or platform feature to gain an unfair advantage. Winnings obtained through a verified exploit will be voided and removed from the account.
- Registering or using an account on behalf of another person, or providing false information at any stage of registration or the KYC process.
Consequences of Prohibited Conduct
Where prohibited conduct is identified, hbaji reserves the right to suspend the account immediately and without prior notice, to withhold all funds pending investigation, and to retain those funds permanently where the investigation confirms a breach of these Terms. hbaji may share information about prohibited conduct with other operators, industry bodies, and law enforcement agencies where legally required or permitted.
Responsible Gaming
hbaji is committed to promoting responsible gaming and provides tools to help players maintain control over their gambling activity. These tools are accessible within your account at any time and include:
- Deposit limits: set a daily, weekly, or monthly cap on the amount you can deposit. Limit reductions take effect immediately; limit increases are subject to a mandatory cooling-off period.
- Session time reminders: set alerts to notify you when you have been playing for a specified period. hbaji encourages all players to take regular breaks and treat gaming as entertainment within a pre-set budget.
- Self-exclusion: request a temporary or permanent exclusion from hbaji. During self-exclusion, your account will be suspended and you will not be able to log in, deposit, or place bets. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
If you are concerned that gambling is no longer purely for entertainment, or if someone close to you shares that concern, please contact hbaji support at [email protected]. Players must be 21 years of age or older to use hbaji. This is a firm requirement with no exceptions.
Intellectual Property
All content on hbaji, including software, text, graphics, logos, icons, images, audio clips, and the overall arrangement and presentation of the platform, is the property of hbaji or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use hbaji for personal, non-commercial purposes only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any content from hbaji without hbaji's prior written consent. Unauthorised use of hbaji intellectual property will result in immediate account termination and may result in legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, hbaji, its officers, directors, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the hbaji platform. This includes, without limitation, loss of profits, loss of data, or loss of goodwill, whether arising under contract, tort, or otherwise.
hbaji does not warrant that the platform will be available at all times or free from errors. Scheduled and unscheduled maintenance, technical failures, and events beyond hbaji's reasonable control may cause temporary unavailability. hbaji's total aggregate liability to any player in connection with any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
Amendments to These Terms
hbaji reserves the right to amend, update, or replace these Terms at any time. Where changes are material, hbaji will endeavour to notify you via your registered email address or via a notice on the platform before the changes take effect. The date of the most recent revision is shown at the top of this page.
Continued use of hbaji after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and may request account closure by contacting [email protected].
Governing Law and Disputes
These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms or your use of hbaji shall first be referred to hbaji's customer support team at [email protected] for resolution. hbaji will use reasonable efforts to resolve disputes in a timely and fair manner. Where a dispute cannot be resolved through the support process, the parties agree to pursue resolution through appropriate legal channels available under applicable law.
Contact Us
If you have questions about these Terms & Conditions, or if you wish to raise a complaint or dispute, please contact hbaji support. All correspondence regarding these Terms should be sent to the email address below. Response times are typically within 24 hours Bangladesh Standard Time (BST, UTC+6).
Email: [email protected]
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